Recruiter :
Kieron Ansell

- Ongoing training and career development.
- Established client base where you can make a real impact.
- Regular team outings and social events.
Location: Perth, NOR
Salary: $75,000 + Comms
Job Type: Permanent
Position Overview:
We’re looking for a motivated Account Manager to join a successful IT company. You’ll be the go-to contact for clients, building relationships, managing their needs, and ensuring they receive outstanding service.
Perks:
- Ongoing training and career development.
- Established client base where you can make a real impact.
- Regular team outings and social events.
- Supportive team culture where your ideas are valued.
- Generous commission structure (OTE: $10k–$20k).
- Potential company car after probation.
- Act as the primary point of contact for your client portfolio, ensuring their needs are met.
- Build and maintain long-term client relationships.
- Identify opportunities to upsell and cross-sell IT services.
- Collaborate with internal teams to deliver seamless service.
- Keep clients informed about new solutions and updates.
- Address client concerns promptly and effectively.
- Conduct account reviews and maintain accurate records.
- Drive client satisfaction and retention goals.
- Assist with reporting and administration associated with your accounts.
- Experience in account management or a similar client-facing role.
- Strong communication and interpersonal skills – approachable, professional, and personable.
- Results-focused with a proactive approach to client service.
- Organised and able to manage multiple priorities effectively.
- Genuine interest in understanding client needs and providing tailored solutions.
- Basic understanding of IT systems, including hardware, software, and cloud platforms.
- Familiarity with cybersecurity principles like threat prevention and mitigation.
- Knowledge of tools such as antivirus software, intrusion detection, and vulnerability assessments.
We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered.
We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age.
Email: [email protected]
Number: (08) 6219 8033